Orlando 360 Security Services, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you engage with our services, website, or communications. By using our services, you agree to the terms outlined below.
1. Information We Collect
Personal Information: Name, address, phone number, email, and payment details provided during service inquiries, contracts, or account creation.
Operational Data: CCTV footage, access logs, or incident reports generated through our security services.
Technical Data: IP address, browser type, device information, and cookies (via our website analytics).
2. How We Use Your Information
To deliver and improve security services (e.g., guard deployment, system monitoring).
To communicate about appointments, emergencies, or service updates.
To comply with legal obligations (e.g., subpoenas, incident investigations).
For internal analytics to enhance our offerings and user experience.
3. Data Protection & Security
Encryption: All sensitive data (e.g., payment info, CCTV feeds) is encrypted during transmission and storage.
Access Controls: Strict internal protocols limit data access to authorized personnel only.
Retention: Operational data (e.g., CCTV footage) is stored for [30 days] unless required for legal purposes.
4. Third-Party Sharing
We do not sell your data. Limited sharing occurs with:
Service Providers: Trusted partners (e.g., payment processors, cloud storage) essential to our operations.
Legal Authorities: When required by Florida law or to protect safety/property.
5. Your Rights
Access/Correction: Request a copy of your data or update inaccuracies by contacting us.
Opt-Out: Unsubscribe from non-essential communications (e.g., newsletters).
Deletion: Request removal of personal data not tied to legal/contractual obligations.
6. Cookies & Tracking
Our website uses cookies to improve functionality. Adjust browser settings to disable cookies, but note this may limit site features.
7. Policy Updates
Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of revised terms.
Contact Us
For questions or requests regarding your privacy: Email: [privacy@orlando360security.com] Phone: [+1 800-790-6804] Address: 1073 S Kirkman Rd Unit 188, Orlando, FL 32811
Compliance: Aligns with the Florida Information Protection Act (FIPA), GDPR (for EU clients), and industry standards.